AI voice agents are improving phone support by reducing end-to-end latency,...

https://eduardosnicechat.publishlane.com/posts/ai-voice-agent-for-balance-enquiries-what-can-go-wrong

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let callers interrupt without delay, speeding up issue resolution