Dispensary Staff Scorecards How to Reduce Metric Distortion

https://knoxbyvs159.silverstonebrief.com/posts/dispensary-review-windows-when-managers-should-check-each-kpi

For cannabis stores and dispensaries, staff scorecards is a management problem rather than a reporting exercise. Scorecards can distort behavior when one easy-to-measure kpi dominates quality and control