Getting a damaging review removed from your Google Business Profile is...

https://www.bravobookmarks.win/google-reviews-can-feel-permanent-but-that-isn-t-always-the-case-if-a

Getting a damaging review removed from your Google Business Profile is possible, but it is not guaranteed. If a review violates Google’s content policies, you can request its removal. Outcomes vary depending on the situation, so you need a clear strategy