Trust matters because patients need to know what will happen, what it will cost...

https://post-wiki.win/index.php/What_should_a_clinic_say_about_costs_that_depend_on_clinical_decisions%3F

Trust matters because patients need to know what will happen, what it will cost and who will help if they have concerns. A clear explanation of the assessment helps people make informed choices. A transparent view of total costs avoids unwelcome surprises