Voice AI can give wrong answers when it misunderstands input or fetches...

https://mag-wiki.win/index.php/What_Are_High-Precision_Entities_I_Should_Always_Confirm_in_Voice%3F

Voice AI can give wrong answers when it misunderstands input or fetches incomplete data. A simple way to catch errors before they reach customers is using readback controls—like having the system repeat order IDs aloud for confirmation