When negative content pops up online, the worst move is a panicked reaction....

https://www.normalbookmarks.win/a-negative-review-or-comment-can-feel-like-a-direct-hit-to-your-revenue-but

When negative content pops up online, the worst move is a panicked reaction. Left unchecked, harmful misinformation creates silent lost sales as potential customers quietly click away to your competitors. Instead of firing back, take a breath